FAQ – Your most frequently asked questions

We’re happy to help you

What is a Gizmo?

A Gizmo is a smart gadget that is linked to your SocialCloud profile.

Where can I get a Gizmo?

You can either get personal Gizmos in diffrent shapes or designs in our shop, but you will also get Gizmos at events, festivals, conventions or even as a digital business card from certain companies or giveaway as part of a marketing campaign.

Is there a limit to the number of Gizmos I can have?

SocialCloud is a connection service beyond limits. You can link and collect as many Gizmos as you want.

Can someone acess my Gizmo data?

The connection range of your Gizmo is limited to 4 cm maximum, depending on the NFC reader used.

What if I lose one of my Gizmos?

You can block your Gizmo, until you find it.

Is SocialCloud compatible with my phone?

Anyone can have SocialCloud, no matter what phone! So even if you don’t have a phone on this list, you can still activate and use your Gizmos.

Note: Some Android phones are compatible but have NFC turned off in phone settings!

Apple (iOS)

iPhone: iPhone 7 (with iOS 14 NFC widget in control center), iPhone 8 (with iOS 14 NFC widget in control center), iPhone X (with iOS 14 NFC widget in control center), iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone SE (2nd generation), all future iPhones

Google (Android)

Pixel: Pixel, Pixel XL, Pixel 2, Pixel 2XL, Pixel 3, Pixel 3XL, Pixel 3A, Pixel 3aXL, Pixel 4, all future Pixels phones

Galaxy: SIII, S4, S5, S6, S6 Edge, S6 Edge+, S7, S7Edge, S8, S8+, S9, S9+, S10, S10 5G, S10+, S20, S20+, A20, A20e, A30, A50, A51, Galaxy Fold, Galaxy Fold 2, all future Galaxy phones

Samsung: Note 8, Note 9, Note 10, Note 10+, Note 20, Note 20, UltraNote 20, Ultra Plus, all future Samsung phones

HTC: One M9, Desire 10, ProExodus 1U11/Life/+, Desire 12/12+, U11, EyesU12, LifeU12+, U19e, 19+, all future HTC phones

Huawei: P10, P10 Plus, P10 Lite, P20, P20 Pro, P20 Lite, P30, P30 Pro, P30 Lite, all future Huawei phones

LG: G3, Nexus 5X, V10, G4, K10, V20, G5, G6, V30, V35 ThinQ, Q Stylus, Q Stylo 4, Stylo 5, V40 ThinQ, V50 ThinQ 5G, Q8, Q7, G7 ThinQ, G8, G8s ThinQ, Q9, One, all future LG phones

Xiaomi: Mi Mix, Mi Mix2, Mi Mix 2S, Mi Mix 3, Mi5, Mi5s, Mi5 Plus, Mi6/XMi6, Mi8, Mi8 Lite, Mi8 Pro, Mi9, Mi9 SE, all future Xiaomi phones

Nokia: 3, 5, 6, 8, 8.1, 6.1, 8 Sirocco, 7 Plus, 5.1, 9 PureView, all future Nokia phones

OnePlus: One, 3, 3T, 5, 5T, 6, 6T, 7, 7 Pro, 7 Pro 5G, all future OnePlus phones

Motorola: Moto P50, Moto X4, Moto Z3, Moto Z3 Play, all future Motorola phones

Sony: Xperia XZ1/Compact, Xperia 1, 10/Plus, Xperia XA1/Ultra/Plus, Xperia XZ2/Compact/Premium, Xperia XA2/Ultra/Plus, Xperia XZ3, all future Sony phones

Essential: PH, PH-1, all future Essential phones

Marc and his Team are happy to help you

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Neue Golden Ross Kaserne

Mombacher Str. 68

55118 Mainz, Germany




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